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FAQ

Frequently asked questions

Straight answers about UK casinos, licensing, payments and staying in control.

No. Casino Review Desk is an independent review publisher. We do not take bets, hold funds or process payments. When you choose a brand, you sign up directly with that licensed operator.

Every brand we list shows its UK Gambling Commission account number with a direct link to the public register. Hotwins Casino is operated by ProgressPlay Limited (account 39335) and Dream Vegas by White Hat Gaming Limited (account 52894). You can confirm both on gamblingcommission.gov.uk.

You must be 18 or over to gamble in Great Britain. Licensed operators verify your age and identity before you can deposit or withdraw.

We earn affiliate commission when a reader opens an account through our links. This never affects our scores or rankings. Our full Affiliate Disclosure explains how it works.

Most UK licensed casinos process withdrawals within 1-3 working days once your account is verified. Debit cards and e-wallets are typically the quickest options.

No. Gambling with credit cards has been banned in Great Britain since April 2020. Licensed casinos accept debit cards, e-wallets and bank transfers.

GAMSTOP is a free national self-exclusion scheme. Once registered, you are blocked from all UK licensed online gambling brands for the period you choose (6 months, 1 year or 5 years).

Call the free National Gambling Helpline on 0808 8020 133 (24/7), visit BeGambleAware.org, or join a local Gamblers Anonymous meeting. Our Responsible Gaming page lists more support services.

Still have a question? Contact our team.